Effectiveness and efficiency of the police have both been contentious topics from the public perspective. Police departments have developed policies to help better their patrol officers' effectiveness on the streets in both quality and timeliness. Although there have been few recent studies about the response time of officers to calls for service, this is a subject that should not go overlooked. As an important aspect to the patrol officer’s repertoire, response time can have effects on the community and their perception on the police. This study uses a multi-level modeling approach to
